Let me bring over a decade of Mac and Windows troubleshooting and network experience to you or your business. I offer a number of consulting services for individuals and businesses including: workstation troubleshooting, network and server problem resolution and configuration, end user and technician training, network infrastructure design and upgrade planning and implementation, and technical writing and technology documentation services.

I have worked with individuals and organizations of all sizes to help them resolve problems and achieve more with their Macs, PCs, applications and networks. I can help you fix an annoying problem on your home computer or I can help your school district develop a long term technology plan and train its technical staff to implement that plan. I can even leverage the success of my writing career to create custom technology guides and documentation designed specifically for your organization or business.

Below is a list of specific services that I offer. I am located in Eastern New York state, and can travel throughout the Northeast for many projects at little cost. Travel to other locations is also an option though it will incur additional travel costs.

  • Onsite Workstation/Application Troubleshooting
  • Remote Workstation/Application Troubleshooting
  • Onsite Network/Server Troubleshooting
  • Remote Network/Server Troubleshooting
  • Onsite and Remote Consumer-Level Training
  • Onsite Professional-Level Training
  • Onsite Technician Training
  • Network/Server Design and Upgrade Services
  • Technical Writing and Technology Documentation Services

Please contact to discuss details of the project and arrange for a free phone or onsite consultation prior to cost proposal (onsite consultation may incur travel expenses depending on your location)

Note: Non-profit organization and publicly funded schools may be eligible for discounted service pricing.